Frequently Asked Questions

Below you will find a list of frequently-asked questions that may help you solve any issues you are facing. If you do not see the answer to your question, please contact us for assistance.

  • How do I change my contact address?

  • If you would like to change the email address associated with your ByrrdBooks.com account, please contact us with the following information: full answer»

  • How do I open Plan-O-Grams?

  • Plan-O-Gram files are provided in PDF and/or Excel format. When you click on a link to download POG files, you should be presented with the choice to Open or Save the document. You may open the document and print it off, or choose to save it to your computer for later use. full answer»

  • What is my password?

  • To retrieve a lost password, please use the online lost password utility or contact Byrrd Enterprises for support 1-800-628-0901

  • What is my username?

  • Logging in to Byrrdbooks.com requires store managers to enter a unique user name and password. full answer»

  • How do I Review & Print Plan-O-Grams?

  • Reviewing a Plan-O-Gram is as easy as visiting the Review Plan-O-Grams page and logging in using your 7-digit store number and password. full answer»